Shipping & Delivery
SCOUT & NIMBLE COVID-19 SHIPPING PROJECTIONSas of February 1st, 2022 | |
COVID-19 SHIPPING PREPARATION - ALL SHIPMENTSDue to a high volume of orders, shipping preparation may take longer than normal.In-stock items may take up to 30 business days to ship. Once your order has shipped, you will receive an email notification with tracking information. Please allow 24-72 hours for tracking to activate.NOTE: If your item is on backorder, your order will not begin processing until it has arrived back in stock. Made-to-order products have an extended lead time to allow for production. Posted production/restocking/backorder dates are estimates, and availability is always subject to change. Please reference the product page or email our Customer Care team at support@scoutandnimble.com if you have any questions regarding product availability. | |
SMALL PARCEL SHIPMENTSSmall parcel shipments will spend approximately 10 - 15 business days in transit.NOTE:
| FREIGHT SHIPMENTSFreight shipments will spend approximately 5 - 8 weeks in transit. All freight shipments require a signature; you will be contacted directly to schedule final delivery.**“Why does my tracking say ‘delivered’ if I didn’t receive my delivery?” Once your item has arrived at the fulfillment center, you can expect a call, text, or email within 7 to 10 business days to schedule final delivery to your home. |
Promotional pricing is only offered during the sale period. Please note that canceling an existing order to secure the promotional pricing may push you to the back of the queue for any back-ordered products. Existing orders that are being prepared for shipment are no longer eligible for price adjustments. |
To determine whether your item(s) require Standard Shipping or Freight Shipping, please reference the Shipping and Returns tab located on individual product pages.
Some product pages will provide an estimated delivery date for the item; please note this is only our very best estimate and there is no guarantee the product will arrive in stock by this exact date.
SMALL PARCEL SHIPPING & DELIVERYFree Shipping on Standard Orders over $250; $19.95 shipping fee on Standard Orders under $250. | |
STANDARD SHIPPINGUnless otherwise noted*, all products that are in stock and can ship via UPS or FedEx will ship within 3-5 business days. Once shipped, please allow 5-10 business days for delivery. *Products that are made to order will require an extended order processing period before the item ships. Please email our Customer Care team at support@scoutandnimble.com if you have any questions regarding products that are made to order. | STANDARD DELIVERYIn some cases, timelines for order processing can be up to 15 business days, as well there may be a delay from when your shipping label is created to when the carrier picks up the item. Once your order has shipped, you will receive an email with tracking. Please allow up to 2 business days for your tracking to activate if it has not when you received your email. Once in transit, it can take up to 5-10 business days for your item to arrive at your home. No signature is required for items shipped via FedEx or UPS. In the event of a delay, we will notify you by email as soon as we have more information. NOTE:
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FREIGHT SHIPPING & DELIVERYFree shipping on Freight Orders over $500; $49.95 shipping charge on Freight Orders under $500. | |
FREIGHT SHIPPINGUnless otherwise noted*, all oversized and fragile products that are in stock will ship within 7-10 business days from when the order is processed. Once your item ships, please allow 3-5 weeks for delivery. *Products that are made to order will require an extended order processing period before the item ships. Please email our Customer Care team at support@scoutandnimble.com if you have any questions regarding products that are made to order. | FREIGHT DELIVERYAll oversized and fragile items will ship using a freight carrier. Freight shipping is the preferred shipping method for these products to ensure they reach you safely. In some cases, timelines for order processing can be up to 15 business days, as well as a delay from when your shipping label is created and when the carrier picks up the item. Once your order has been shipped, you will receive an email with tracking. Please allow 3-5 weeks for the item to arrive at your local fulfillment center. After the item has arrived at your local fulfillment center, they will contact you via phone, email, or text to schedule a delivery date and time that works for you. All Freight Delivered items will require a signature for delivery, if you opt to waive this and are not home at the time of delivery all rights to a claim will be waived. Please see Return Policy for more information. |
FREIGHT TRACKING & FINAL DELIVERYMost freight items ship to a local fulfillment center in your area due to the size and nature of the way freight is shipped. The tracking provided to you will show “delivered” once it arrives at the local fulfillment center. You can expect a call, text, or email within 7-10 business days of delivery to set up the final delivery to your home. |
WHITE GLOVE DELIVERY (Only Available for Select Freight Items)White-Glove Delivery is an additional $165 flat fee. |
White-Glove delivery includes:
PLEASE NOTE:
***Update on in-home deliveries through White Glove as of January 10, 2022.
This is only temporary and is only occurring in certain areas. Thank you for your understanding and please do not hesitate to reach out with any questions or concerns. |
NEED ADDITIONAL ASSISTANCE?For questions we haven't answered, or information we haven't provided, please contact us at support@scoutandnimble.com. We welcome your comments and suggestions, and thank you for shopping with us! |
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