Shipping & Delivery

Where We Ship

Scout & Nimble currently only ships to the contiguous 48 states.

Scout & Nimble is not liable for any items shipped and delivered abroad using your own coordinated methods. Please ensure your Freight Forwarder adheres to all policies outlined for Cancellations and Returns. Once an item has left the mainland United States or has been transferred to a non-Scout & Nimble carrier, you assume sole responsibility for these item(s) and any damages or defects discovered thereafter.

Pricing

To determine whether an item requires Standard of Freight Shipping, please reference the Shipping tab located on each individual product page.

Standard Shipping & Delivery

Default for all small parcel items, such as vases, artwork, pillows, and lighting

Orders under $250.00 are charged a flat rate of $19.95 per small parcel item. This shipping fee is waived for small parcel orders over $250.00. No signature is required, and packages are left at the door.
 

Freight Shipping

Required for heavy, oversized, or fragile products such as furniture, rugs, and mirrors

All freight orders under $500.00 are charged a flat rate of $49.95 per freight item. This shipping fee is waived for freight orders over $500.00. Shipments can be delivered to a commercial or residential location with Threshold or White Glove delivery service.

Threshold Delivery

Default for all freight shipments

Threshold deliveries include a signature-required delivery to the first dry location outside of your home (commonly a front porch, garage, or lobby).

White Glove Delivery

Upgrade offered at checkout for Freight Shipments

All White Glove deliveries are charged a flat rate fee of $165.00 and include inside delivery to the room of your choice, unpacking, light assembly, and debris removal.

Please note:

• Not all items are eligible for White Glove Delivery, and this service is not available in all locations.
• Multi-item orders will be consolidated before an appointment is scheduled for a single White Glove Delivery.
• The delivery team will not move furniture already inside your home or perform major installations including but not limited to electrical wiring, plumbing, or any services requiring the use of power tools.
• In situations where there may be health or safety risks, White Glove Delivery may not be possible. In this event, the delivery service will be downgraded to a Threshold Delivery, and your White Glove Delivery fee will be refunded.

Location Surcharges

If your shipping address is located outside of our standard service area, your order may be subject to a Location Surcharge.

Proceed to the first stage of checkout to determine whether a fee applies to your destination.
 

Timelines

Once your order has shipped*, you will receive an email with tracking. Please allow up to 2 business days for this tracking to activate.

Small Parcel

In-stock small parcel items will spend approximately 1-2 weeks in processing and 1-2 weeks in transit with a ground carrier, like FedEx or UPS. Most often, no signature is required for final delivery of small parcel shipments. Please email support@scoutandnimble.com prior to shipment if you would like to add a signature requirement to your small parcel order.

Freight

In-stock freight items will spend approximately 1-2 weeks in processing and 2-4 weeks in transit with a freight carrier. Once your shipment has arrived at the local fulfillment center, you will receive a call, text or email within 1-7 business days to schedule an appointment for delivery to your home. All freight shipments will require a signature for delivery. If you opt to waive this signature requirement, your right to a claim may be forfeit. Please review our Return Policy for more information.