Shipping & Delivery
Where We ShipScout & Nimble currently only ships to the contiguous 48 states. |
Scout & Nimble is not liable for any items shipped and delivered abroad using your own coordinated methods. Please ensure your Freight Forwarder adheres to all policies outlined for Cancellations and Returns. Once an item has left the mainland United States or has been transferred to a non-Scout & Nimble carrier, you assume sole responsibility for these item(s) and any damages or defects discovered thereafter. |
PricingTo determine whether an item requires Standard of Freight Shipping, please reference the Shipping tab located on each individual product page. |
Standard Shipping & DeliveryDefault for all small parcel items, such as vases, artwork, pillows, and lightingOrders under $250.00 are charged a flat rate of $19.95 per small parcel item. This shipping fee is waived for small parcel orders over $250.00. No signature is required, and packages are left at the door. |
Freight ShippingRequired for heavy, oversized, or fragile products such as furniture, rugs, and mirrorsAll freight orders under $500.00 are charged a flat rate of $49.95 per freight item. This shipping fee is waived for freight orders over $500.00. Shipments can be delivered to a commercial or residential location with Threshold or White Glove delivery service.
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Threshold DeliveryDefault for all freight shipmentsThreshold deliveries include a signature-required delivery to the first dry location outside of your home (commonly a front porch, garage, or lobby).
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White Glove DeliveryUpgrade offered at checkout for Freight ShipmentsAll White Glove deliveries are charged a flat rate fee of $165.00 and include inside delivery to the room of your choice, unpacking, light assembly, and debris removal. Please note:
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Location SurchargesIf your shipping address is located outside of our standard service area, your order may be subject to a Location Surcharge.Proceed to the first stage of checkout to determine whether a fee applies to your destination. |
TimelinesOnce your order has shipped*, you will receive an email with tracking. Please allow up to 2 business days for this tracking to activate. |
Small ParcelIn-stock small parcel items will spend approximately 1-2 weeks in processing and 1-2 weeks in transit with a ground carrier, like FedEx or UPS. Most often, no signature is required for final delivery of small parcel shipments. Please email support@scoutandnimble.com prior to shipment if you would like to add a signature requirement to your small parcel order. |
FreightIn-stock freight items will spend approximately 1-2 weeks in processing and 2-4 weeks in transit with a freight carrier. Once your shipment has arrived at the local fulfillment center, you will receive a call, text or email within 1-7 business days to schedule an appointment for delivery to your home. All freight shipments will require a signature for delivery. If you opt to waive this signature requirement, your right to a claim may be forfeit. Please review our Return Policy for more information. |
*Some product pages or order correspondence will display estimated availability for backordered items; please note this is only our very best estimate, and restocking dates are not guaranteed. Similarly, products that are made to order have an extended lead time to allow for production. Any pending orders will receive an email notification in the event of a restocking or production delay. Please email support@scoutandnimble.com if you have any questions regarding product availability. |
*PLEASE NOTE FOR ALL SHIPMENTS
- If you have ordered multiple items from one supplier, your order will ship complete regardless of backorder dates. Please place separate orders if you require separate deliveries.
- Items ordered together are not always shipped in the same box.
- Scout & Nimble does not ship items to P.O and A.P.O boxes at this time.
- Once you have confirmed a delivery appointment, it cannot be altered without additional expenses. Charges that result from a rescheduled delivery can vary and will be billed to the recipient.