This item is on BACKORDER
+ SMALL PARCEL
A backordered item is any product, small or freight, that is currently in production.
Backorder dates can change depending on production schedules.
AVAILABLE IN STOCK
depending
on availability date
SMALL PARCEL
PROCESSING AND SHIPPING
6-12 days*
or
FREIGHT PARCEL
PROCESSING AND SHIPPING
2-4 weeks
*Timeframe estimates in business days and are subject to change
Products that are made to order will require an extended order processing period before the item ships. Please
email our Customer Care team at
support@scoutandnimble.com
if you have any questions regarding products that are made to order.
Small parcel orders over $250 ship free.
Freight orders over $500 ship free.
Items that are in production can be delayed for any number of reasons. This includes production issues, overseas
shipping delays, and customs delays. If a backorder date changes, we will notify you of the new estimated
stocking date.
Please allow 2-4 business days for an accurate backorder date for your specific order.
PLEASE FULLY INSPECT YOUR ITEM(S) AND NOTATE ANY DAMAGE ON
THE DELIVERY COMPANY'S PAPERWORK PRIOR TO SIGNING FOR YOUR ORDER.
This item can be returned within 30 days.
IF YOUR ITEM(S) ARRIVED DAMAGED OR YOU RECEIVED THE INCORRECT ITEM(S)
SHIPPING DAMAGE
/
DEFECTIVE PRODUCT
/
File a Claim within
7 days
of the delivery
ONLY SMALL PARCEL
File a Return within
30 days
of the delivery
Keep original package
Freight items are non-returnable and non-refundable
All freight items (including, but not limited to furniture, oversized, and fragile items)
Sale and clearance items
Gift certificates
Any custom or made
to order pieces
Any item marked "Non-Returnable"
as clearly indicated on the Shipping
& Returns tab of the product page
Lighting that has been installed or
altered is not eligible for returns or
exchanges
PLEASE FULLY INSPECT YOUR ITEM(S) AND NOTATE ANY DAMAGE ON
THE DELIVERY COMPANY'S PAPERWORK PRIOR TO SIGNING FOR YOUR ORDER.
Take photos of any damage on the packaging, or on the item(s) themselves.
You must notate any damage on the fulfillment center's paperwork.
Please contact Scout & Nimble immediately. We will gladly replace damaged or defective items.
Once your submission is received, one of our specialists will be in touch to assist with your claim.
