This item is non-returnable & non-refundable.
If your item arrives damaged or defective it will be
replaced or repaired at no additional cost.
This item is on BACKORDER
+ FREIGHT
A backordered item is any product, small or freight, that is currently in production.
Backorder dates can change depending on production schedules.
AVAILABLE IN STOCK
depending
on availability date
SMALL PARCEL
PROCESSING AND SHIPPING
6-12 days*
or
FREIGHT PARCEL
PROCESSING AND SHIPPING
2-4 weeks
*Timeframe estimates in business days and are subject to change
Products that are made to order will require an extended order processing period before the item ships. Please
email our Customer Care team at
support@scoutandnimble.com
if you have any questions regarding products that are made to order.
PROCESS
Small parcel orders over $250 ship free.
Freight orders over $500 ship free.
Why is this process so long?
Items that are in production can be delayed for any number of reasons. This includes production issues, overseas
shipping delays, and customs delays. If a backorder date changes, we will notify you of the new estimated
stocking date.
Please allow 2-4 business days for an accurate backorder date for your specific order.
PLEASE FULLY INSPECT YOUR ITEM(S) AND NOTATE ANY DAMAGE ON
THE DELIVERY COMPANY'S PAPERWORK PRIOR TO SIGNING FOR YOUR ORDER.
This item is non-returnable & non-refundable
Items that ship via freight are non-returnable and non-refundable. This includes furniture, oversized,
made-to-order, customized and fragile products. If one of these products arrives damaged, we will gladly send a
replacement product or repair the item free of charge.
IF YOUR ITEM(S) ARRIVED DAMAGED OR YOU RECEIVED THE INCORRECT ITEM(S)
SHIPPING DAMAGE
/
DEFECTIVE PRODUCT
/
INCORRECT PRODUCT
File a Claim within
7 days
of the delivery
Keep original package
Freight items are non-returnable and non-refundable
PLEASE FULLY INSPECT YOUR ITEM(S) AND NOTATE ANY DAMAGE ON
THE DELIVERY COMPANY'S PAPERWORK PRIOR TO SIGNING FOR YOUR ORDER.
What do you need to do if your item arrives damaged?
Take photos of any damage on the packaging, or on the item(s) themselves.
You must notate any damage on the fulfillment center's paperwork.
Please contact Scout & Nimble immediately. We will gladly replace damaged or defective items.
Once your submission is received, one of our specialists will be in touch to assist with your claim.
This item is non-returnable & non-refundable.
If your item arrives damaged or defective it will be
replaced or repaired at no additional cost.
AVAILABLE IN STOCK
This item is non-returnable & non-refundable
